A: We strive to maintain the highest standard of service and energy alignment for our group readings. To uphold this commitment and ensure a positive experience for all clients, we have a strict cancellation policy. Once a group reading or event is booked, we do not offer refunds or cancellations. This policy exists because significant preparation and energy alignment are required to hold space effectively for our clients. However, we do allow for rescheduling, provided it is requested no less than 7 days prior to your scheduled booking. This time frame ensures we can accommodate changes while still maintaining the integrity and energy balance of our sessions. Deposits for group readings are non-refundable. If you need to reschedule your session, please send your request via email to: Email: inquires@theneighborhoodmystic.com. Rescheduling will be arranged based on the next available slot. Please note that any travel expenses already incurred due to the rescheduling will be at the client’s expense. This policy ensures we can continue to offer the best possible service to all our clients.

A: The Neighborhood Mystic is dedicated to providing a high-quality, high vibrational and meaningful experience for each of our clients. Therefore, we have designed our cancellation, rescheduling, and refund policy to reflect the unique nature of psychic readings, which involve holding space and energy for our clients. Please note that we do not offer cancellations or refunds for any of our psychic reading services. This policy is in place because once a session is booked, we begin preparing energetically and mentally to provide the best possible reading for you. However, we understand that life can be unpredictable. If you need to reschedule your appointment, we are happy to accommodate your request, provided that you notify us at least 48 hours in advance of the original booking time. This notice period allows us to readjust our scheduling while maintaining the integrity and preparedness needed for your session. Your booking will be scheduled for the next available time slot. We appreciate your understanding and cooperation with our policy, as it ensures we can offer a consistent and quality experience to all of our valued clients.

A: Here are some steps to follow: 1. Bring a Notebook & Pen: It's important to jot down any insights, messages, or guidance you receive during your reading. This helps you remember key points and reflect on them later. 2. No Drugs or Alcohol: Please ensure that you are free from the influence of drugs or alcohol for at least 24 hours before your reading. A clear mind and body are crucial to fully engage with the process. 3. Be Alone in a Quiet, Distraction-Free Environment: Find a peaceful space where you can focus without interruptions. This allows you to be fully present and open to receiving messages. Additionally, being alone in a quiet space helps maintain your privacy, which is vital for discussing personal and sensitive matters. By giving your undivided attention, you can maximize the benefits of the reading and gain deeper insights into your spiritual journey or any specific concerns you have. 4. Arrive Early to Settle Your Energy: Join the session a few minutes early to center yourself. This helps in calming any nerves and aligning your energy for the reading. 5. Download the Zoom App: Our readings are conducted via Zoom. Ensure you have the app downloaded and updated beforehand to avoid any technical difficulties. 6. Be Open to Receive Messages: Approach your reading with an open heart and mind. Being receptive allows for a more accurate and productive session. By following these guidelines, you will be well-prepared for a fulfilling and enlightening reading experience with Clair.

A: To book Clair Moon - the Neighborhood Mystic - for a spiritual and group mediumship, Tarot or Spirit readings, tarot class, or workshops, please follow these steps: 1. Send an email to our dedicated booking address at inquiries@theneighborhoodmystic.com In your email, include the following essential details to help us process your request: - Type of booking (e.g., group reading, event, class, workshop) - The number of people expected to attend - The location where the event will take place - Your preferred date and time for the event Our team will review your request and get back to you with availability, pricing, and any additional information needed to finalize your booking. We aim to respond to all inquiries within 48 hours. Thank you for choosing The Neighborhood Mystic!

A: Readings are conducted via Zoom. Zoom is a reliable, high-quality video call platform that enables us to connect with you face-to-face, no matter where you are. To participate in your reading, you will need to download the Zoom application. You can download Zoom from the official website here: Download Center for Zoom Apps and Plugins | Zoom Follow the instructions on the page to install the application on your computer or mobile device. Once installed, you will receive an invitation link from us prior to your reading appointment. Simply click on this link at the scheduled time to join the video call. This setup allows for an interactive and personalized experience, where you can see and speak with Clair directly, enhancing the overall experience. Please download Zoom prior to your reading, here is an instructional video with step by step instructions for your mobile device: